Masonic Village at Elizabethtown
  • Elizabethtown, PA, USA
  • Full Time Day

Masonic Village at Elizabethtown is hiring a Central Supply Customer Service Representative. This is a Full Time Day opportunity.

Our Mission:

At Masonic Villages of Pennsylvania, our mission is simple; it is a Mission of Love. Our caring communities and services assist individuals, families, and children in realizing their potential and enjoying the highest possible quality of life through the traditions of Freemasonry.

Why Choose Masonic Villages:

For over 146 years, we've been living out our mission of caring for people and enriching the lives of others. To do this successfully, we need a team of individuals who are:

  • Committed to providing heartfelt customer service
  • Talented, and seeking ongoing professional growth & enrichment
  • Innovative and accepting of change
  • Invested in contributing to our team environment. 

Recognizing our employees as our strongest asset, we value each unique person for their strength, contribution, and heart. We offer an intuitive benefits package, including some of the best compensation in our industry, because we know when our team is healthy, fulfilled, and able to pursue their dreams, they are empowered to make dreams come true every day for our residents.

What You'll Do:

As a Central Supply Customer Service Representative, you will carry out our Mission of Love by  maintaining a continuous supply of quality medical supplies, equipment and other required items. Also recommends changes in par levels, types of supplies, and frequency of restocking and other material management processes to save money and improve customer service.

Our Central Supply Customer Service Representatives are responsible for the following:

  • Represents Central Supply to professional medical staff, residents and their families as well as support staff. Responsible for identifying and resolving materials management issues. Responsible for customer satisfaction on all the supplies and services provided to those serviced throughout the Health Care Center.
  • Assists supervisor in budget forecasts and adherence to approved budgets to include medical supplies, office supplies, oxygen supplies, as well as training, telephone and other operating expenses.
  • Assists and recommends process changes to reduce inventory, increase inventory turns and improve overall material management processes to save money. Maintains a departmental savings log to be reported monthly to Purchasing Dept.
  • Fills requisitions, updates reports and records and maintains inventory transactions using PC and Tablets as well as Microsoft Word and Excel programs plus the Electronic Purchasing System.
  • Receives incoming materials, supplies and equipment and compares information on packing slips and purchase orders to verify accuracy. Inspects shipments for damages or defects and records information. Helps resolve discrepancies.
  • Identifies and labels inventory items with ID codes as needed. Maintains records pertinent to stock levels, supply quantities issued and other inventory transactions including expiry dates.
  • Performs cyclical physical inventories which involves manually counting CS stocked medical items, loading these counts into the Electronic Purchasing System and resolving discrepancies between hand counts and balances. Identifies and corrects reasons that caused discrepancies.
  • Supports fulfillment of Residential items on order forms outside of the HCC. Reports Finance of Resident transactions
  • Tracks and maintains concentrator in use/storage on a log sheet. Updates information confirmed with Resident Accounts to maintain revenue stream.

What You Definitely Have:

  • Good written, oral and organizational skills required.
  • High School diploma or equivalent. 
  • Experienced in computer functions; Microsoft Office Applications and Database applications
  • Ability to multi task and prioritize based on critical nature of the task.
  • Ability to lift up to 50 pounds

Learn more about working at Masonic Villages of PA at our careers page:

Masonic Village at Elizabethtown
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