Masonic Village at Elizabethtown
  • Elizabethtown, PA, USA
  • Full Time Day

Masonic Villages of Pennsylvania - Elizabethtown Campus - is immediately hiring a Full Time Day Resident Services Liaison.

With over 145 years of providing award-winning care and services across the state of PA, Masonic Villages is driven by our Mission of Love to assists individuals in realizing their potential and enjoying the highest possible quality of life.

Why Choose Masonic Villages:

Each campus is supported by corporate leaders who are fully invested in the mission and to hiring like-minded individuals who are committed to providing heartfelt customer service and invested in contributing to our team environment. When you join our team you can expect:

  • Industry-leading benefits that start day one, like a $0 cost medical coverage option
  • Competitive pay rates to attract the best talent
  • Tuition and Educational Reimbursement
  • A commitment to growing our leaders, with at least 50% of our leadership positions being filled internally

What You'll Do:

As a Resident Services Liaison, you will carry out our Mission of Love by being responsible to assist residents and families to apply for fraternal care, Medical Assistance, and other available benefits.

Our Resident Services Liaison is responsible for the following:

  • Knowledge of Medical Assistance regulations, generally accepted accounting principles, regulations governing resident personal care accounts, and other governmental or industry regulations applicable to Masonic Villages' operations, as appropriate.
  • Demonstrated ability to communicate on issues affecting position's responsibilities. Communication may include identification and documentation of issue, gathering of information, and development of an action plan. Communication may include written reports or schedules, and oral presentations.
  • Demonstrated knowledge of business systems/software and controls for the resident service revenue activities of Masonic Villages. Demonstrated ability to utilize systems as needed to meet operational needs, regulatory requirements and maintain sufficient controls to ensure completeness and accuracy.
  • Responsible to gather documentation and process applications and other forms needed for Medical Assistance (MA), fraternal care, Med B buy-in, SSI, VA, PACE, and other benefits as assigned.
  • Review eligibility criteria and apply for Veteran's benefits for residents at all facilities, and communicate census and level of care changes when appropriate to modify/end VA benefits.
  • Assist residents (and/or their families) who are applying for various benefits with obtaining cash values and/or cash surrendering life insurance policies.

What You Have:

  • High school graduate or equivalent.
  • Experience with Social Services and Social Work education preferred.
  • Experience with government programs assistance preferred.
  • Computer experience required. PC experience with Microsoft Word and Excel or other spreadsheet software helpful.
  • Excellent communication and organization skills.
  • Any equivalent combination of training and experience.

We are proud to be an equal opportunity employer.

Learn more about working at Masonic Villages of PA at our careers page: http://masonicvillages.org/careers/

Masonic Village at Elizabethtown
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